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Password Manager FAQs

Password Manager is an easy to use program that keeps all of your usernames and passwords hidden and protected with a single master password. Password Manager is unique because it automatically links your individual usernames and passwords with each different web site or program, keeping the login process simple.

How do I install Password Manager?

Download passwordmanager.exe and save it to your desktop. Double click the application on your desktop to start the installation wizard, which will walk you through each step.

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How do I get started with Password Manager?

Password Manager will run automatically after installation. If it doesn’t appear, go to Start Menu > All Programs > Password Manager.
You will first see a small introduction to Password Manager’s features. Simply click “Next” to see each of the slides, or click “Finish” to start using Password Manager.

After the introduction you will be asked for a Master Password. This Master Password will be used to protect all of your passwords. Important note: If you lose or forget this password, you will lose all of the passwords that you put into Password Manager. Type your Master Password in the New Password box and again in the Confirm Password box. Your Master Password will be activated once you click “Change”.

After you clicked OK the Password Manager box will close and will be locked. You can access it in the sys tray by clicking on the icon next to your clock.

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How can I unlock Password Manager?

Password Manager needs to be unlocked in order to use it. You can unlock Password Manager by double-clicking on the sys tray icon and clicking “Unlock Password Manager”.

Enter your Master Password to unlock Password Manager. You will see that the master password request window also has a virtual keyboard. This allows you to type your password without using your keyboard and protects you against keyloggers and password fishing attempts.

Once unlocked, you will see the Password Manager icon in the top right corner of your Internet browser. The unlocked icon will also appear in your sys tray.

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How can I add new passwords to Password Manager?

To use Password Manager, it must first be unlocked. Once unlocked, there are several ways to add new passwords to Password Manager, including:

  1. Auto-detect at login
  2. Drag the Link-It icon
  3. Click “Add Account” in Password Manager
  4. Auto-detect at Login:

If Password Manager is unlocked when you enter your login information on a web site, it will capture the web site URL, your entered username and password, and it will ask you if you want to save this login information to your database. Before saving, you have the ability to edit the information.

  1. Drag the Link-It Icon:

When you have an application or web site open that you would like to add to your Password Manager database, you can easily drag and drop the Link-It icon to window of your preference. To do so, hover your mouse over the Password Manager icon in your sys tray. The Link-It icon will appear. Drag that icon over the application or web site that you wish to add to your database. The new account dialog box will appear with the detected information for that window. Simply enter the remaining information and click “Add”.

  1. Add Account in Password Manager:

Open the Password Manager database by clicking on the Password Manager icon in the sys tray, and selecting “Manage Database”. Once the program opens, click on “Add Account” in the top left bar. This will open a new dialog box that prompts you for an account name, username, password, and confirm password.

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How do I add an additional login to an existing account?

You may have several different logins for one particular site. They can all be stored under one account in Password Manager. Password Manager must be unlocked to add an additional login to an existing account. To add a new login to an existing account, click “Manage Database” in the sys tray menu. Select the account you wish to append and either click “Add login” on the left or right click and select “Add login”.  A box will appear with the account information pre-filled. Simply add the new username and password for this account and click “OK”. The additional login will appear in the database list under the appropriate account.

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How can I edit my current passwords?

Password Manager must be unlocked to edit your passwords. Once Password Manager is unlocked, click “Manage Database” in the sys tray menu. Scroll through your list of accounts or do a quick search by typing part of the account name in the “Search Text” field on the left. Double click the account you wish to edit and the Edit box will appear. Make your desired changes and click “OK”. 

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How can I delete a password?

Password Manager must be unlocked to delete any of your passwords. Once Password Manager is unlocked, click “Manage Database” in the sys tray menu. Scroll through your list of accounts or do a quick search by typing part of the account name in the “Search Text” field on the left. Click the account you wish to delete and then click “Delete” on the left. A confirmation box will appear asking if you are sure you want to delete this account. If you are sure, click “Okay” and the password will be deleted.

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How does Password Manager retrieve my passwords?

To use Password Manager, it must first be unlocked. There are several ways Password Manager can retrieve your passwords, including:

  1. Autofill
  2. Link-It button
  3. Copy password to clipboard
  4. Quick search
  1. Autofill:

When the Auto-Fill single login accounts option is checked in the Password Manager Options, your login and password will be automatically filled to the appropriate program or Web site when it appears on the screen. This option works only when the Password Manager database is unlocked, so no one else can access your password-protected accounts.

  1. Link-It Button:

Hover your mouse over the Password Manager icon in your sys tray. The Link-It icon will appear. Drag that icon over the application or web site that you wish to open with the stored login information. When you release your mouse, the pointer will populate it with the appropriate username and password.

  1. Copy Password to Clipboard:

Click on the Password Manager icon in the sys tray and then click on “Accounts”. This will populate the list of accounts that you have saved in Password Manager. Simply click on the account that you wish to open and Password Manager will save the password to your clipboard for 30 seconds. You can then simply paste your password into the web site or program by typing Ctrl-V. 

  1. Quick Search:

Password Manager allows you to search for any password by part of account name. Click on the Password Manager icon in the sys tray and then click on “Quick Search”. Type the text into the “Search” box and the results will appear in the main menu. Double click on the account that you wish to retrieve and the password will be temporarily saved to your clipboard. You can then paste your password into the web site or program by typing Ctrl-V.

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How does the Password Generator work?

Password Manager not only stores your passwords safely, it also helps you create strong passwords that are hard to crack.

To use Password Manager, it must first be unlocked. Access the Password Generator by clicking on the Password Manager icon in the sys tray. Select “Password Generator” and a small box will appear. You can set parameters for your passwords including the length of your password, and what type of symbols, letters, and numbers to use in your password. Click the “Generate” button to obtain a new password. The password will be temporarily saved to your clipboard. You can then paste your password into the web site or program for which you created it. If you wish to view your strong password, check the “Show Password” checkbox.

You can also use the Password Generator when you are creating new accounts in Password Manager. Simply click the “Generate New Password” link when creating the new account and it will automatically create and populate the information to be saved.

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Does Password Manager backup my passwords?

Password Manager creates a backup automatically before storing any changes that you make to the database. This enables you to restore your password database to a previous state.

You can specify the location of the backup in the Password Manager Settings dialog. Click the Password Manager icon in the sys tray and select “Settings”. Click “Database” on the left and then select where you would like the database backup to be located.

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How can I restore my database from a backup?

You can restore your passwords from any backup point. Click the Password Manager icon in the sys tray and select “Manage Database”. Click “Restore” on the bottom left. The calendar on the left shows the backup days in green. Click the day you wish to restore from and the time options will appear in the main menu for that particular day. Select the time that you wish and click “Restore Now”. The passwords will be restored from that particular day/time backup.

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How can I change my Master Password?

To change your Master Password, click the Password Manager icon in the sys tray and select “Manage Database”. Click “Settings” on the bottom left. At the top of this box, enter your old Master Password. Once that is confirmed, you will be able to enter a new Master Password and the Confirm Password. If these two passwords match, you will be able to click the “Change Master Password” link on the left to apply your changes. If this link is not clickable it means your new password and the confirm password do not match. Please delete these and try again.

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